Terms and conditions

1. Legal Status

1.1 License Number

Slotrize operates under the Curacao master license sub-license number 8048/JAZ. This license is commonly utilized by mid-size international casinos, and no specific Spanish DGOJ license is identified.

1.2 Issuing Authority

The issuing authority is Antillephone N.V., which supervises remote gambling operators targeting multiple international markets instead of being limited to only one EU country.

1.3 Jurisdiction

Slotrize is licensed in Curaçao, which is known for its remote iGaming jurisdiction that provides tax-efficient licensing and basic player protection standards; however, these standards are not harmonized with Spain’s state DGOJ regime.

1.4 Allowed to Operate in Spain

Slotrize is formally not listed among Spanish DGOJ-licensed casinos. Nevertheless, it presents itself as an international Curacao-licensed brand accepting Spanish players under its offshore license. Players are advised to consider it as an offshore option, as Spanish law requires a local DGOJ license for fully regulated operations.

2. Registration and Login Process

2.1 Step-by-Step Process

To register on Slotrize, users must follow these steps:

1) Click “Sign Up” in the lobby header,

2) Enter email, password, and select EUR as primary currency,

3) Provide full name, date of birth (18+), home address in Spain, and mobile number,

4) Accept the Terms and Conditions and the privacy policy, and confirm you are not from a restricted country,

5) Confirm account via activation link sent to email,

6) Log in and optionally enable two-factor authentication,

7) Make the first deposit via card, e-wallet, or cryptocurrency to claim the welcome bonus.

2.2 Is KYC/ID Verification Required

Yes. Know Your Customer (KYC) verification is required before the first withdrawal. Verification may also be requested after cumulative deposits exceed a specific risk threshold. This process typically involves providing a photo ID (passport or ID card), proof of address (utility bill or bank statement), and, in some cases, proof of payment method ownership. Enhanced due diligence may apply for large sums wagered or if responsible gambling triggers are activated.

2.3 Time to Activate Account

The basic account creation and email activation process typically take under 5 minutes. KYC review is usually completed within 24 hours once all required documents are uploaded, although during peak periods or additional checks, this may take up to 48 hours.

2.4 Terms of Registrations

The minimum age for registration is 18 years. Only one account per natural person, household, IP address, and device is permitted. Multiple-accounting, bonus abuse, or the use of VPNs to circumvent geo-blocks may lead to account closure and confiscation of bonus funds. Residents from strictly banned jurisdictions, including but not limited to the USA, UK, Netherlands, France, and any countries listed in Curacao-licensed casinos, cannot register. Spanish residents are generally accepted but must comply with local laws.

3. Games and Software Providers

3.1 Top Games

Slotrize offers a diverse selection of games. Examples of slot and live titles available may include "Book of Dead" (Play’n GO), "Starburst" (NetEnt), "Big Bass Bonanza" (Pragmatic Play), "Gates of Olympus" (Pragmatic Play), and "Sweet Bonanza" (Pragmatic Play). In the live casino section, flagship games may include "Lightning Roulette" and "Immersive Roulette" by Evolution.

3.2 Software Providers

Slotrize employs a multi-vendor model and integrates various software providers, including Pragmatic Play, NetEnt, Play’n GO, Evolution, Microgaming, Relax Gaming, Yggdrasil, and BGaming. Many of these providers hold primary licenses with regulatory authorities such as the MGA and UKGC for parts of their portfolios.

3.3 Total Game Count

The typical lobby size for casinos similar to Slotrize ranges from 3,000 to 4,000 games across various categories, including slots, table games, jackpots, and live dealer games. Slotrize's game catalog is expected to be in the same range, approximately 3,500 titles.

3.4 Game Categories

The main game categories available include Video Slots, Classic Slots, Megaways Slots, Progressive Jackpots, Table Games (such as roulette, blackjack, baccarat, and poker variants), Live Casino (including roulette, blackjack, game shows, and baccarat), Crash and Instant-win games, and specialty titles like keno or scratch cards. Spanish players can access the same categories with EUR stakes.

3.5 Licensing of Providers & Provably Fair

Key providers, including Evolution, NetEnt, and Play’n GO, are generally licensed by major regulators, which indicates a high standard of fairness in Random Number Generator (RNG) operations and live games. Slotrize does not operate its own on-chain provably fair system for crash games but relies on the tested RNGs and live-dealer integrity of its partnered studios.

4. Bonuses and Promotions

4.1 Welcome Bonus

Slotrize offers a welcome package which may include a 100% match up to €500 on the first deposit and 200 free spins on "Book of Dead." A minimum deposit of €20 is required, with a maximum bet of €5 per spin/round. Free spins are valued at €0.10 each, and bonus funds and spin winnings are credited to separate bonus balances.

4.2 Welcome Offers Specific to Spain

For accounts based in Spain that are set in EUR, Slotrize may tailor offers, incorporating euro amounts and Spanish-language terms. This could include seasonal promotions aimed at the local market.

4.3 Process of Activation for Welcome Bonus

To activate the welcome bonus, users must:

1) Register and verify their email,

2) Navigate to “Promotions” and choose to opt-in to the welcome bonus or enter a promo code before depositing,

3) Make a qualifying deposit of at least €20 via any supported method,

4) Bonus funds will be credited upon eligibility, and free spins will be distributed over a specified duration. Wagering requirements must be completed prior to any withdrawal.

4.4 Wagering Requirements

Wagering requirements for bonuses typically amount to 35 times the bonus amount. Contributions towards wagering requirements may vary: slots contribute 100%, while table and live games may contribute between 10-20%. Free spin winnings usually carry a similar 35x wagering requirement, and maximum conversion limits may apply.

4.5 Time Limits

The validity of the welcome bonus is generally 7-14 days from the time of activation. Free spins must typically be utilized within 24 hours of being credited. Any failure to complete wagering within the allowed time frame may result in the removal of bonus funds and associated winnings.

4.6 Recurring Promotions

Slotrize may offer ongoing promotions, including weekly reload bonuses, free spins on deposited amounts, cashback on live casino losses, and occasional tournaments.

4.7 Cashback Offers

Cashback offers may run within a range of 10-15% on net losses, typically calculated weekly. Conditions may apply, which could include low wagering requirements or wager-free cashback for higher VIP tiers.

4.8 Reload Bonuses

Reload bonuses may include various offers requiring minimum deposits. Specific conditions, including wagering requirements and expiration dates, will be outlined in the terms connected to each promotional offer.

4.9 Free Spins Bonuses

Stand-alone free spin offers may be available, with conditions regarding deposit amounts and spin values often specified alongside the corresponding wagering requirements.

4.10 General Bonus Terms and Conditions

General rules regarding bonuses will apply, including prohibitions on bonus abuse, a restricted games list, maximum bet limits while wagering, and the casino’s right to cancel bonuses in cases of non-compliance or fraudulent behavior.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Slotrize may operate a multi-tiered VIP program, typically featuring tiers such as Bronze, Silver, Gold, Platinum, and Diamond. Each level offers progressively enhanced benefits, ranging from basic rewards to exclusive promotions.

5.2 How to Qualify

Players may accumulate loyalty points based on real-money wagers. A points system may establish thresholds for tier upgrades, reflecting ongoing player activity.

5.3 Loyalty Program Description

The loyalty program allows players to collect points that can be exchanged for bonus funds or free spins. Higher tiers within the program may offer better exchange rates and reduced wagering.

5.4 Loyalty Program Rules

Points may have defined validity periods and may be voided after inactivity. Abuse of the loyalty program can lead to confiscation of points or downgrading of tier status.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Deposit options typically include major credit and debit cards, e-wallets, bank transfers, and cryptocurrencies. Minimum and maximum deposit amounts will be specified, and deposits are generally processed instantly.

6.2 Withdrawal Methods

Withdrawals are generally allowed via the same channels used for deposits. Minimum withdrawal limits may apply, and processing times will vary based on the method used.

6.3 Geo-availability and Crypto

EUR is the standard currency for transactions. Cryptocurrency payments may also be supported, adhering to local laws governing online gambling.

7. Key Terms and Conditions

7.1 Bonus Terms

All bonuses are subject to defined wagering requirements, maximum bet limits during wagering periods, and specific game restrictions.

7.2 Deposit Limits

Players may have the ability to set self-imposed deposit limits within their account settings, aiming to promote responsible gambling practices.

7.3 Withdrawal Limits

Common withdrawal limits will typically apply, with the potential for higher limits available to VIP players or for certain types of payouts.

7.4 Account Restrictions

Slotrize reserves the right to restrict or close accounts in cases of violations outlined within the terms and conditions.

8. Mobile and Technical Features

8.1 App Availability

Slotrize may provide a mobile-optimized interface. Official app availability across different platforms may vary.

8.2 Mobile Browser Optimization

The Slotrize platform is likely designed to be compatible with various mobile browsers, ensuring functionality across different devices.

8.3 User Experience and Speed on Mobile

Users may experience optimized loading times and intuitive navigation tailored for mobile use.

8.4 Process of Registration on Mobile

The mobile registration process may mirror desktop procedures, allowing users to complete the same required fields.

8.5 App Ratings and Convenience

User reviews may indicate satisfaction levels regarding game variety and promotional offerings. Ratings will depend on individual experiences.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Slotrize likely implements industry-standard encryption protocols to secure data in transit between users and casino servers.

9.2 RNG & Game Fairness

Random Number Generators are subject to testing by third-party auditors to ensure game fairness and integrity.

9.3 Customer Support

Support options may include various channels, ensuring players receive timely assistance.

9.4 Support Availability

The customer support team may be available in multiple languages and during defined hours.

9.5 DDoS and Network Protection

Security measures may be employed to protect against cyber threats.

9.6 Provably Fair Tools

Standard online gambling offerings rely on third-party testing for fairness rather than proprietary provably fair systems.

10. Responsible Gambling Features

10.1 Tools

Slotrize may offer a variety of responsible gambling features, allowing users to set limits on their gambling behaviors.

10.2 Session Reminders and Reality Checks

Players may activate visual reminders during gaming sessions to promote responsible gambling practices.

10.3 Links to Support Organizations

The platform may provide resources linking to organizations focused on helping those struggling with gambling-related issues.

10.4 Differences from Spain-specific standards

While Slotrize offers responsible gambling tools, it operates under a different regulatory framework than locally licensed entities.